Thank you so much. I appreciate your great Customer Service!! Have a Merry
Christmas!

Lacey S, OK, Dec 19th, 2011

Great to deal with, A plus communication, easy transaction, great prices, would buy from this site again

Julie F, Mustang, OK, Nov 25th, 2011

Very fast delivery,hassle free!

Brian P, Nov 15th, 2011

I can't give too much info, as I have not received merchandise yet. I expect it today hopefully, but the young lady that took care of the transaction was the most pleasant person that I have dealt with in a long time. She is a keeper. Thanks Pat

Pat G, Twin Falls, ID, Nov 2nd, 2011

Lisa,
Thank you so much for your immediate attention to my problem. I will recommend your web site to my friends. Your service should receive five stars. Kudos!! My info is listed below.

Donald B, Mount Pleasant, PA, Oct 9th, 2011

Gentlepersons,
The patio dining set arrived early this afternoon and I am thrilled! The merchandise is high quality and exactly as I expected. It arrived undamaged - not even a scratch on it. And it was easy to set up. I can't say enough good things about your company and the carrier, RL carriers. It's hard to believe how fast it was delivered from coast to coast. The trucker was a true professional.
I've attached a picture so you can see for yourselves how lovely your furniture is on our deck. We will surely enjoy it for years to come.
We would be pleased to refer your company to others.

Sandy J, San Diego, CA, Apr 30th, 2010

Lisa,

Thank you so much for your reply. I cannot tell you how many places I've contacted, and no one knew the answer or responded. . . I appreciate your taking the time to get back to me.

Hope you have a Wonderful Christmas and Happy, Healthy and Prosperous 2010.

Eileen G, Jan 7th, 2010

Cool site!

Rob M, Brookline, MA, Oct 13th, 2009

Just wanted to say thank you for the quick and friendly service. I received my order the next day. Looks great! Thank you!

Rose Mary M, Allison Park, Apr 17th, 2009

Attention Lisa,

Thank you so much for your help on the phone. We looked at several on different web sites and talking with you helped us to decide.

Thanks
Jerry and Chery Sawmiller

Jerry and Chery S, Nov 6th, 2008

Thanks your website is great...B.M.

Brian M, Richmond Hill, GA, Oct 31st, 2008

Lisa helped me on telephone when I called with questions not answered on your website. Thanks LISA!

William B, Yukon, OK, Oct 16th, 2008

Thanks Sean! You were very helpful.

Ron S, Wexford, PA, Oct 4th, 2008

I just spoke with Sean by phone prior to placing this order. He was courteous, helpful and most knowledgable about the products. Thanks, M Sheridan

Comment for Sean Parnell,

Your are welcome to share my comments. Your might also add that I ordered on Tuesday afternoon, Dec 11, and was about to call this morning (Thursday) that I had not received an email regarding shipment, when the Fex X truck appeared in my driveway. What service!! You people set some kind of record for excellent service and quick delivery!!

It is installed and working beautifully. The installation did require three trips to Home Depot for the correct fittings before all was said and done.

Thanks again for your help and quick response. Other internet suppliers could take lessons from you.

Michael Sheridan

Michael S, Johnson City, TN, Dec 13th, 2007

Thank you Lisa,

What great service -- I received my mercandise today. That is within 24 hours from placing the order. I appreciate such great pricing and great service. Do you sell any other types of products?

Paul T, Dec 13th, 2007

Thanks, Shawn, for your helpful answers and tips regarding the products you sell.

I appreciate the time and kindness, especially since I'm sure you get these same "novice" questions multiple times each day x 30 years....... yikes!

Have a great day.

When asked if we could use these comments on our website, Kristin responded:

It was lovely talking with you on the phone.

Sure! Share my comments, I hope it will encourage others to call when they have questions.

Often, that's what's missing from online ordering.....a friendly, knowledgeable representative who actually works for or owns the company, and knows the answers to your questions.

It really adds to your confidence when buying a big ticket or once in a decade purchase that you know little about but want to be quality.

Kristin H, Richmond, VA, Nov 7th, 2007